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CAREERS

Make Your Mark.

     We do work that matters. Each year, we help hundreds of people who've been victims of unfair business practices and represent many others with a variety of legal needs.  We help hold banks, insurance companies, and big businesses accountable for their unlawful behavior. As you can imagine, there’s something really special about knowing your hard work that allows someone to take back their life.

      Our law firm operates as a team. At the heart of what we do is an unrelenting drive to provide exceptional legal service to our clients. Want to get in on the action? View our available positions below or email firm@jacksonleepa.com

 

 

Director of First Impressions

 

The Position

  

The Director of First Impressions plays a critical role in the operations of Jackson Lee | PA.  In this position, you will be the first point of contact, responsible for making a great first and lasting impression. No prior experience is necessary, but the ability to learn quickly about consumer protection law is required.  

 

We will count on you to:

 

  • Be a friendly face/voice to introduce potential clients to the firm, and set the expectation for their future interactions

  • Persistently monitor a variety of communication channels for new client inquiries (email, internet, phone, and referrals)

  • Immediately contact potential clients and establish friendly and compassionate relationships with clients

  • Timely follow up with pending inquiries

  • Update logs and reporting systems 

  • Conduct potential new client interviews with genuine empathy and compassion

  • Take accurate notes during the attorney-client initial consultation

  • Collaborate with our attorneys and paralegals to complete the initial consultation process

  • Assist team with administrative tasks related to opening new cases and maintaining databases

  • Follow instructions and perform accordingly

  • Write emails, transcribe notes, research legal documents, scan, fax, copy, and create spreadsheets 

 

The Ideal Candidate​

If you are friendly, observant and compassionate, and thrive when entrusted with a great deal of responsibility, this position is perfect for you!  You will need to empathetically help people going through a difficult time while carefully guiding them to help us collect the information and documents needed to evaluate their case. 

 

The ideal candidate must have excellent communication skills and be detail-oriented, self-motivated, and organized. He or she must also be able to work both independently and as a team member.  The candidate should be comfortable using and learning technology skills. 

 

This position is ideal for a budding professional who is interested in learning the law and growing his or her career in the legal field. There is ample opportunity to take on new challenges and responsibilities for candidates who demonstrate they are eager and capable.  We are most concerned with fit, so we do not have any specific eligibility requirements. However, a background in customer-facing positions is positively viewed.

 

Job-Type Compensation  

 

Part-time, pay commensurate with experience, skills, and passion.

How to Apply

Please submit your resume and a cover letter that describes why you feel you'd be a good fit for this position to firm@jacksonleepa.com. Please include current contact information including a phone number and email address as well as an explanation of where you see yourself in 5 years and a statement of your compensation expectations.

 

407.477.4401

 

Investigative Case Manager

 

The Position

 

The Investigative Case Manager is a key team member of Jackson Lee | PA.  You will help fight for the rights of our clients, many of whom are victims of identity theft and other deceptive or illegal practices. 

 

We will count on you to:

 

  • Effectively identify and obtain necessary information through written and verbal communication with potential clients

  • Coordinate with attorneys and paralegals to identify key facts and investigative goals

  • Have a curious and analytical mind that enjoys identifying how things fit together

  • Conduct research online and using other tools to help collect information, public records, and other documents to support our clients’ matters 

  • Ability to learn the basic nature of our practice area

  • Have or develop familiarity with common consumer financial documentation such as credit reports, bills, account statements, collection letters, etc.

  • Use research, and discovery online tools to help collect core information to support our cases

  • Organize, review, summarize and prepare documentation, timeline for litigation

  • Prepare outgoing mail and correspondence, including email and faxes

  • Integrate all client information into our client management systems

  • Coordinate, track, and communicate the initiation, status, and completion of projects

  • Provide litigation support as requested

  • Maintain confidentiality of investigations, documents, and records

The Ideal Candidate

 

Are you inquisitive, detail-oriented, and eager to learn? If so, we should talk! The ideal candidate will not only be analytical and highly organized with the ability to process large volumes of information, but also will be proactive with a strong work ethic. 

 

This is a phenomenal opportunity for a person with prior experience as a paralegal or investigator. We are most concerned with fit, so we do not have any specific eligibility requirements. There is ample opportunity to take on new challenges and responsibilities for candidates who demonstrate they are eager and capable.

 

Job- Type and Compensation 

 

Part time, pay commensurate with experience, skills, and passion.

How to Apply

Please submit your resume and a cover letter that describes why you feel you'd be a good fit for this position to firm@jacksonleepa.com. Please include current contact information including a phone number and email address as well as an explanation of where you see yourself in 5 years and a statement of your compensation expectations.

 

 


 

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